Terms & Conditions
Welcome to Francoleone.
By accessing or using our website www.francoleone.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
General
These Terms & Conditions govern your use of the website and the purchase of products from Francoleone.
By placing an order, you confirm that you are at least 18 years old or using the website under parental or guardian supervision.
Francoleone reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being posted on the website.
Products & Availability
All products displayed on the website are subject to availability.
We make every effort to accurately display product details including color, size, and descriptions. However, slight variations may occur due to screen resolution or manufacturing processes.
Francoleone reserves the right to limit quantities or discontinue products without prior notice.
Pricing
All prices listed on the website are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
Prices may change without prior notice.
In the event of a pricing error, Francoleone reserves the right to cancel the order and refund the paid amount.
Orders & Confirmation
Placing an order does not guarantee acceptance.
An order is considered confirmed only after successful payment and confirmation via email or SMS.
Francoleone reserves the right to cancel or refuse any order due to stock unavailability, payment issues, or suspected fraudulent activity.
Payments
Payments are processed through secure third-party payment gateways available on the website.
Francoleone does not store or retain card or banking details.
If an amount is deducted but the order is not placed, the refund is usually processed by the payment gateway within 5–7 working days.
Shipping & Delivery
Orders are shipped to the address provided at the time of checkout.
Delivery timelines are estimates and may vary due to location, courier delays, weather conditions, or unforeseen circumstances.
Francoleone shall not be liable for delays caused by courier partners or force majeure events.
Returns & Exchanges
Returns and exchanges are governed by our Return & Exchange Policy available on the website.
Products must be unused, unwashed, and returned with original tags and packaging.
Reverse pickup and processing timelines depend on courier partner availability.
Refunds
Refunds are initiated only after successful quality inspection of returned products.
Approved refunds are processed to the original payment method within 5–10 working days.
Shipping or handling charges, if applicable, are non-refundable unless explicitly stated.
Cancellations
Orders can be cancelled only before dispatch.
Once the order has been shipped, cancellation is not possible and the standard return policy will apply.
User Responsibilities
By using this website, you agree:
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To provide accurate and complete information while placing an order
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Not to misuse the website, attempt fraud, or violate any applicable laws
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Not to copy, reproduce, distribute, or exploit website content without written permission
Intellectual Property
All content on the website, including logos, designs, images, text, and graphics, is the intellectual property of Francoleone.
Unauthorized use, reproduction, or distribution of any website content is strictly prohibited.
Limitation of Liability
Francoleone shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products.
In all circumstances, liability shall be limited strictly to the value of the product purchased.
Privacy
Your personal information is governed by our Privacy Policy.
By using the website, you consent to the collection and use of information as described in the Privacy Policy.
Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in New Delhi.
Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us:
